…that it the first thing we would like to say to every single customer since day one.
2020 was a difficult year for everyone and we all had to get used to a new way of living and working.
For us 2020 was also the start of a new adventure with the foundation of KEYGEM in February and the Shop opening in March. We are grateful for the community we have been able to build around KEYGEM since day one and for all the feedback we got during the year.
In 2021, we will continue our work as usual and try to offer you fast processing times and good customer support. In order to be able to put even more energy into KEYGEM, we have decided that Ellen will work full time for the shop starting from January 1st alongside Angelo, who has already changed to full-time in September.
Our goal for 2021 is to be able to stock more products (e.g. more Keycap Sets and more different kind of Keyboard Cases), be able to host more Group-Buys, get new partners and collaborations and for sure work on the GEM65 to launch the Group-Buy. The work on the shop will also continue in 2021 since we would like to add more features and expand the articles in the FAQ / Help Center.
If you have any ideas on what you would like to see in 2021 in the store or even the discord community, please feel free to reach out to us and let us know J
We hope that everyone of you has some calm and nice Christmas Days even if they might be not possible with your family.
MERRY CHRISTMAS and all the Best for 2021!
Angelo (Anjiro) and Ellen (Ellicee)